Online technical support

Online support is available to you at any time as a comprehensive information system with extensive options. Online support is always the first step - 24 / 7, 365 days a year.

- Fast, competent, and comprehensive help without delay

- Easy online registration of your support requests

- Competent technical support provided by our specialists

- Product and problem selection with suitable solutions

Toll-free Telephone Support - 1-888-303-3353

Normal Business Hours -
Monday to Friday - 8:00 AM-5:00 PM Eastern Standard Time

For telephone support related to products and services for Industry Automation, Drive Technologies, and Low Voltage Building Technologies (IA DT BTLV), call our National Customer Interaction Centre

24/7 Emergency Support for IA DT BTLV Division - Toll-free 1-888-303-3353

Emergency support is available 24/7 for the following services:

You may also contact the CIC by completing the contact form to submit your inquiry.

 

Product information & technical catalogues

Available from our global Industry Automation & Drive Technologies support centre, you can access product catalogues, technical manuals, FAQs, application notes, test certificates, etc. for the following products: automation, drives, low voltage controls & distribution, electrical installation technologies, process automation, sensors and measuring devices, power supplies and safety systems. Available in several languages, including English and French.

Applications & tools

Visit our global Industry Automation & Drive Technologies web site for functional and non-industry specific solutions, system descriptions, performance statements and demonstration systems for automation, drives, safety systems, controls, sensors & measurement, power distribution, process automation and more. Available in several languages, including English and French.